Conditions

Terms and Conditions of the Rent – 2017

Description Conditions Price Comments
Proper Damages Covering Insurance (CDW) Included The Nominal Surmounting will be partially excused when the CDW insurance its accepted by the customer or its included on the tariff. In this case the customer will be responsible by damages caused to the Iberent vehicles up to the sum of the Obligated Sumountying by means of the Friendly Declaration fulfilling.
Personal Accidents Insurance (PAI) Not Included 3.00 € / Day
Max: 15 Days
Covers Medical Expenses up to the maximum of 2.500.00 € per person, it foresees death or permanent invalidity payment up to the maximum of 15.000.00 €.
Robbery Insurance (TP) Not Included
Applicable by day
Consult IBERENT
Max 15 Days
The Normal Surmounting will be partially excused when the TP Insurance its accepted by the customer or its included on the tariff. In this case the customer will be responsible by the full or partial robbery of the Iberent vehicle up to the sum of the Obligated Surmounting by means of the Friendly Declaration fulfilling.
Proper Damages Covering Extra Insurance (SCDW) Not Included
Applicable by day
Consult IBERENT
Max 15 Days
The Obligated Surmounting will be completely excused when the SCDW Insurance its accepted by the customer or its included on the tariff. In this case the customer will be free of any Insurance Surmounting by means of the Friendly Declaration fulfilling.
Territorial Extention Not Included
Aplicable by Day
15.00 € /Day Changeable value consoant the country where Iberent vehicles circulates. In Spain up to a max. of 150.00 € for contract, in the remaining Europe up to a max. of 300.00 € for contract. Penalty for exit the country withouth permission: 2.500.00 €.
Pick Up/ Delivery Tax Not Included
Charge Customer
30.00 € PickUp/Delivery Tax applicable outside Normal Service Schedule.
Normal Service Schedule: 09:00 - 19:00 H (Monday to Friday), 09:00 - 13:00 H - 14:30 - 19:00 H (Weekends and Holidays).
Drop Off Not Included
Charge Customer
Consult IBERENT Changeable Value consoant the distance to be covered by the vehicle to return to the pick up station.
Additiional Driver Not Included
Charge Customer
5.00 € This extra is charge always that it has an additional driver. Maximum Charged: 3 Additional Drivers
Refuel Tax Not Included
Charge Customer
10.00 € IBERENT will charge the customer for the missing fuel increased of the Refuel Tax.
Baby Seat / Booster Seat Not Included
Charge Customer
4.00 €/Day Maximum charge of 60.00 € per unit.
GPS Not Included
Charge Customer
7.50 €/Day Maximum charge per GPS - 10.00 €
Amount pay if stolen or lost - 300.00 €
Extra Kms Not Included
Charge Customer
Consult IBERENT All monthly rentals include 5.000 Kms per month. After this limit, customers will be charged for the extra kms according to Iberent's price table.
Reserves IBERENT may substitute the reserved vehicle for a similar or superior vehicle.
Maximum rental 28 days
Competence to settle consumer disputes In the event of a consumer dispute, defined in accordance with the provisions of Law no. 144/2015 of September 8, the consumer may appeal to the competent alternative dispute resolution body:
Center for Consumer Conflict Arbitration in Lisbon, Rua dos Douradores, 116, 2º – 1100-207 Lisboa, Tel: 218 807 030, E-mail: [email protected] / [email protected], Website: www.centroarbitragemlisboa.pt;
Porto Consumption and Arbitration Information Center, Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto, Tel: 225 508 349, E-mail: [email protected], Website: www.cicap.pt
VAT Not Included All values in this site exclude VAT at the current legal tax.